Privacy Policy - Pró Animal

Privacy Policy

1. Who We Are

Pró Animal (“we,” “our,” “organization”) is a nonprofit entity dedicated to rescuing, caring for, protecting, and facilitating the adoption of animals. Our official website is https://milenafernanda-shelter.org/.

2. Information We Collect

  • Name, email, phone number, and address when you make donations, request an adoption, or contact us.
  • Communication data, such as messages, forms, requests, and interactions with our team.
  • Donation information, including amounts, payment methods, and dates.
  • Technical data, such as IP address, browser, device used, and pages accessed.

3. How We Use the Information

  • To process donations and adoption requests.
  • To respond to inquiries and send updates about our actions, campaigns, and rescued animals.
  • To improve the website experience and analyze platform usage.
  • To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process data in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018), based on:

  • Consent.
  • Contract performance or procedures related to adoptions and donations.
  • Legal obligation.
  • The legitimate interest of the organization, always respecting the data subject’s rights.

5. Information Sharing

We do not sell or rent your data. Information may be shared only with:

  • Essential service providers, such as payment processors, email services, and hosting platforms.
  • Legal authorities, when required.

6. Data Security

We use technical and administrative measures to protect your data, but no system is completely secure. Even so, we adopt practices to reduce risks.

7. Data Retention

Data is kept only for the period necessary for the purposes described or as required by law. After that period, it may be deleted or anonymized.

8. Data Subject Rights

You may request at any time:

  • Access, correction, or deletion of your data.
  • Portability or anonymization.
  • Revocation of consent.
  • Filing a complaint with the ANPD.

To exercise your rights, email us at: [email protected].

9. Cookies

We use cookies to improve site functionality and visitor experience. You may disable them in your browser.

10. External Links

Our site may include links to external websites. We are not responsible for the privacy practices of third parties.

11. Minors

We do not intentionally collect data from individuals under 16 years old without parental or guardian authorization.

12. Changes to This Policy

We may update this policy periodically. The most recent version will always be available on our website.

13. Contact

Pró Animal - Susan Pet Rescue
E-mail: [email protected]

Address: Rua Maria Pontes Fernandes, 140 – Casa A – Vale dos Lagos